Last Updated: [01-06-2024]
At Sunver Coresynergy Solutions Pvt Ltd (“Company”, “we”, “our”, “us”), we strive to provide our clients with the best possible consulting services. This Shipping, Return, and Refund Policy outlines our practices and policies regarding the delivery of our services, cancellations, and refunds. Please read this policy carefully before using our services. By engaging with our services, you agree to the terms outlined in this policy.
Shipping (Service Delivery) Policy
Service Delivery:
- Our consulting services are delivered digitally or through in-person meetings, depending on the nature of the service and agreement with the client.
- The delivery time for each service may vary and is subject to the specific terms and conditions agreed upon at the time of purchase. We strive to deliver services in a timely manner and will communicate any potential delays promptly.
Delivery Methods:
- Digital services may be delivered via email, online platforms, or other electronic means.
- In-person services will be conducted if needed at a mutually agreed-upon location and time at extra cost at actuals.
Return and Refund Policy
Cancellations:
- Cancellations are permitted within 3 days after the completion of the service.
- To request a cancellation, please provide a proper justification for your request. We will review and process your request accordingly.
Refunds:
- If a cancellation is approved, a refund will be issued within 7 working days from the date of approval.
- Refunds will be processed using the same method of payment used for the original transaction unless otherwise agreed upon.
- Please note that processing times may vary depending on your financial institution.
How to Request a Cancellation or Refund
To request a cancellation or refund, please follow these steps:
- Contact Us: Reach out to our customer service team within 3 days of service completion. You can contact us via:
- Email: info@sunver.in
- Provide Justification: Clearly explain the reason for your cancellation request and provide any relevant documentation or evidence to support your claim.
- Review Process: Our team will review your request and notify you of the decision within a reasonable timeframe.
- Refund Processing: If your cancellation is approved, we will process your refund within 7 working days. You will receive a confirmation email once the refund has been issued.
Contact Information
If you have any questions or concerns about our Shipping, Return, and Refund Policy, please contact us:
Sunver Coresynergy Solutions Pvt Ltd
- Email: info@sunver.in